Terms & Conditions

These Terms & Conditions ("Agreement") constitute a legally binding contract between LinkHive ("Company," "we," "us," or "our") and you ("Client," "you," or "your") as a purchaser or user of any service offered by LinkHive, including but not limited to website design and development, business automation, search engine optimization, generative engine optimization (GEO), AI-powered content marketing, and any related consulting or support services (collectively, the "Services").

By engaging our Services — whether through our website at linkhive.ai, via email, a signed proposal, or any other channel — you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety. If you do not agree with any part of these Terms, you must not proceed with any engagement or purchase.

We reserve the right to update or amend this Agreement at any time. Continued use of our Services following any such update constitutes your acceptance of the revised terms. The date this Agreement was last modified is noted at the top of this page.

When engaging our Services, you agree to provide accurate, complete, and current information about yourself and your business. This includes contact details, billing information, website credentials, access to tools and platforms, and any other information necessary to deliver the agreed scope of work.

By entering into this Agreement, you represent and warrant that you are of legal age and are duly authorized to act on behalf of your company or organization, including the authority to enter into legally binding agreements and authorize financial transactions.

You are solely responsible for maintaining the confidentiality of any account credentials, login details, or access provided in connection with your engagement with us. Any activity conducted through your account or with your credentials is your responsibility. If you suspect unauthorized access or misuse, you must notify us immediately. LinkHive shall not be held liable for any losses resulting from unauthorized use of your credentials or account.

LinkHive provides digital growth services including, but not limited to: custom website design and development, workflow and business process automation, on-site and off-site SEO, generative engine optimization (GEO), AI-powered content creation and marketing strategy, and ongoing support retainers.

The specific deliverables, timelines, and inclusions for each engagement are defined at the time of purchase or in a separately provided proposal or statement of work. We commit to exercising our best professional efforts to deliver the agreed Services within a reasonable timeframe.

Delivery timelines are estimates and may be affected by factors outside our control, including but not limited to delays in receiving required materials from you, third-party platform outages, changes to search engine or AI platform policies, or force majeure events. LinkHive shall not be held liable for delays caused by such circumstances.

We do not guarantee specific outcomes, rankings, traffic volumes, revenue results, or performance improvements. Digital marketing and web services are subject to external factors — including algorithm updates, market conditions, and competitor activity — that are beyond our control. Our obligation is to deliver the agreed work with care and professionalism, not to guarantee a specific result.

LinkHive takes your privacy seriously. Any personal or business information collected in the course of delivering our Services is handled in accordance with our Privacy Policy and applicable data protection laws.

Both parties agree to treat all shared information — including business strategies, technical configurations, access credentials, proprietary processes, and client data — as strictly confidential. Neither party shall disclose such information to any third party without the prior written consent of the other, except where required by law or regulation.

Information necessary to deliver Services may be shared with trusted third-party tools, platforms, or partners (such as hosting providers, automation platforms, or analytics tools) solely for the purpose of fulfilling the engagement. We will inform you of any such sharing where relevant.

Payment terms are as specified in your proposal, invoice, or checkout confirmation. Unless otherwise agreed in writing, payment is due in full prior to commencement of work. We accept payment via credit card, debit card, bank transfer, and other methods made available at the time of purchase.

By submitting payment, you authorize LinkHive and/or its designated payment processors to charge the payment method provided. All payment information submitted must be accurate and current. You agree to the terms and conditions of any third-party payment processor used to complete your transaction.

Failure to pay on time may result in suspension or termination of your Services without further liability on our part. Outstanding balances may be subject to late fees or collection proceedings at our discretion.

ALL PAYMENTS ARE FINAL. LINKHIVE OPERATES A STRICT NO-REFUND POLICY FOR ALL SERVICES AND SUBSCRIPTIONS. Please review your order carefully before completing your purchase.

Certain Services are offered on a recurring subscription basis ("Subscription"). Where you elect a Subscription, your payment method will be charged on the agreed billing cycle (monthly or as otherwise specified) until the Subscription is cancelled.

BY PURCHASING A SUBSCRIPTION, YOU EXPRESSLY AUTHORIZE LINKHIVE TO CHARGE YOUR PAYMENT METHOD ON A RECURRING BASIS. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE END OF EACH BILLING PERIOD FOR THE SAME DURATION UNLESS YOU CANCEL IN ADVANCE. NO ADDITIONAL AUTHORIZATION IS REQUIRED FOR EACH SUBSEQUENT CHARGE.

To cancel a Subscription, you must provide written notice to us at least 15 days before your next renewal date. Cancellations made within this window will take effect at the end of the current billing cycle — no further charges will be applied. Cancellations made after the 15-day window will result in the upcoming cycle being charged in full. No refunds will be issued for late cancellations.

Following cancellation, access to deliverables, tools, or services associated with your Subscription may be suspended or revoked. LinkHive bears no liability for any content, assets, or work product that becomes inaccessible upon cancellation or expiry.

LinkHive does not offer refunds for any paid Services or Subscriptions under any circumstances. All sales are final.

Once payment has been received, we will proceed with delivering the agreed scope of work in good faith and with professional diligence. Our obligation is to complete the work purchased — not to guarantee specific outcomes or results.

If you are on a Subscription with automatic renewal, any refund request related to a renewal charge will not be accommodated. It is your responsibility to cancel in advance of the renewal date if you do not wish to continue. See Section 6 for cancellation procedures.

This policy exists to protect the significant time, resources, and expertise invested in your project from the moment work begins.

All current pricing for LinkHive's Services is made available at the time of engagement via our website, proposals, or direct communication. Prices are subject to change at our discretion.

Where we intend to increase pricing on an active Subscription, we will provide advance notice and give you the opportunity to accept or decline the new rate. If you choose not to accept a price increase, you may cancel your Subscription prior to the effective date of the change. Continued use of the Service after the effective date constitutes acceptance of the updated pricing.

One-time project pricing is fixed at the rate agreed upon at the time of purchase and is not subject to mid-project changes unless the project scope changes materially.

Where LinkHive does not separately collect taxes on your invoice, you remain solely responsible for identifying, calculating, and remitting any applicable taxes, duties, or levies associated with your purchase of Services in your jurisdiction.

If you are a tax-exempt entity, you must provide appropriate documentation at the time of purchase. We reserve the right to request updated tax documentation at any time. Failure to provide valid documentation may result in applicable taxes being applied to future invoices.

Upon receipt of full payment for a project, LinkHive transfers to you ownership of the final deliverables created specifically for your engagement — including website designs, written content, and custom-built workflows — subject to the exceptions noted below.

LinkHive retains ownership of: (a) all pre-existing intellectual property, frameworks, tools, templates, and methodologies used in the delivery of Services; (b) any third-party assets, plugins, platforms, or licensed software incorporated into deliverables (subject to their respective license terms); and (c) all work product associated with off-site SEO placements, content syndication, link building, and similar third-party publisher arrangements (see Section 11).

All content and deliverables produced by LinkHive are intended to be original work, free from plagiarism and third-party copyright infringement. You retain the right to request reasonable revisions within any timeframe agreed upon in your engagement. We will cooperate in good faith throughout that process.

Certain Services involve deliverables that exist on or through third-party platforms — including but not limited to off-site SEO placements, published articles, AI-citation content, backlinks, social media content, automation configurations, and integrations with external tools (collectively, "Third-Party Deliverables").

Third-Party Deliverables remain subject to the terms, policies, and decisions of the respective platforms and publishers on which they are hosted. LinkHive does not guarantee the permanent availability, continuity, or performance of Third-Party Deliverables. Changes made by third-party platforms — including content removal, algorithm updates, or policy changes — are outside our control.

In cases of non-payment, contract termination, or material breach of this Agreement by the Client, LinkHive reserves the right to deactivate, remove, or withhold access to any deliverables or services associated with the engagement. Clients expressly acknowledge that they do not hold ownership rights over Third-Party Deliverables and may not continue to benefit from them without our written consent following termination.

LinkHive shall not be liable for any loss of rankings, traffic, revenue, or other performance metrics arising from the removal, modification, or discontinuation of any deliverable — whether resulting from our actions, third-party platform changes, or otherwise.

ALL SERVICES ARE DELIVERED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LINKHIVE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE IN TRADE.

LINKHIVE MAKES NO WARRANTY THAT: (A) THE SERVICES WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS; (B) ANY RESULTS, RANKINGS, TRAFFIC, OR REVENUE TARGETS WILL BE ACHIEVED; (C) THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR ENTIRELY SECURE; OR (D) ANY INFORMATION OR CONTENT PROVIDED WILL BE ACCURATE, COMPLETE, OR CURRENT AT ALL TIMES.

DIGITAL SERVICES OPERATE WITHIN EXTERNAL ECOSYSTEMS — INCLUDING SEARCH ENGINES, AI PLATFORMS, AND SOCIAL NETWORKS — THAT ARE GOVERNED BY POLICIES OUTSIDE OF LINKHIVE'S CONTROL. WE CANNOT AND DO NOT WARRANT OUTCOMES DEPENDENT ON THOSE EXTERNAL FACTORS.

TO THE FULLEST EXTENT PERMITTED BY LAW, LINKHIVE AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, OR DAMAGE TO REPUTATION — ARISING OUT OF OR RELATED TO YOUR ENGAGEMENT WITH US, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN THE EVENT THAT LINKHIVE IS FOUND LIABLE TO YOU UNDER ANY LEGAL THEORY, OUR TOTAL AGGREGATE LIABILITY SHALL IN NO EVENT EXCEED THE TOTAL AMOUNT YOU PAID TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF YOU ARE IN SUCH A JURISDICTION, SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

If any provision of this Agreement is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed from the Agreement entirely if modification is not possible. The remainder of the Agreement shall continue in full force and effect.

In the event of any conflict or inconsistency between provisions of this Agreement, LinkHive shall have the sole discretion to determine which provision governs, unless otherwise required by law.

This Agreement shall be governed by and construed in accordance with the laws of the United States and the state in which LinkHive operates, without regard to conflict of law principles.

Any dispute arising from or relating to this Agreement or the Services shall first be addressed through good-faith written communication between the parties. If a resolution cannot be reached within 30 days, the parties agree to submit the dispute to binding arbitration before pursuing any other legal remedy, except where injunctive relief is necessary to prevent irreparable harm.

LinkHive reserves the right to amend, update, or replace this Agreement at any time at our sole discretion. When changes are made, we will update the "Last Updated" date at the top of this page and may, where practical, notify active Clients directly.

Your continued use of our Services after any amendment takes effect constitutes your acceptance of the revised Agreement. If you do not agree to an update, you must cease using our Services and notify us of your intent to terminate any active engagements.